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Engineering Blog

Archive for March, 2010

Cloud Enterprise in Portal Beta

Sunday, March 14th, 2010

From: Adam C. Greenfield, User Experience Manager

Attention all current (or prospective) Hosting.com Cloud Enterprise customers. I am looking for a few of our Cloud Enterprise customers to get early access to our completed Cloud Enterprise ordering and management in the new portal. I would really love a mix of our power users and more casual cloud users in this preview. If you would be interested please contact me as soon as you can. As always, my e-mail is my first name at hosting dot com. I’ll likely be able to throw in some freebies for people willing to participate (no promises). Minimal time required (likely a survey) and this will be going on in the next few weeks.

Blended Cloud Services

Thursday, March 11th, 2010

From: Matt Ferrari, Director of Platform Engineering

This slide was one of the big conversation pieces during some of my recent speaking engagements on Cloud.  If you are interested in attending one of our upcoming speaking sessions, be sure to check out the ‘News and Events’ tab on our web site as we’ll be announcing more in the near future.

In past posts we’ve discussed our deployment/provisioning portal and the customer portal.  Our customer portal, which is web service based and SDK enabled, runs inside of our cloud environment.  By leveraging our new customer portal, we are able to provide our customers with a consistent user experience for their suite of blended services.

As we went through the process of choosing our enterprise vendors for our cloud offerings and conducted technology “bake-offs” one of our main drivers was the ability to provide one platform.  One of the major goals was simple; allow an entry level customer come to Hosting.com and grow their business without facing a daunting data migration.  We are working to put together the building blocks and migration tools to assist our customers on legacy platforms do this as well, so they can move into the cloud when they would otherwise face additional capital expenditure to refresh their co-located or dedicated server environment.

One of the ways we are building the stepping stones to accomplish this is by allowing our hybrid clients to have their services within a single private VLAN.  This allows a customer’s co-located or dedicated server to easily communicate with their cloud virtual machine in a secure environment.  Our customers have leveraged this functionality to test their applications on both platforms while preparing to bring them into the Cloud Enterprise environment.  By applying our internal automation and cloud services we are looking to drive down not only the upfront capital expenditure but also the operational costs of provisioning resources, time, and maintenance costs.

What would you like to see?

Tuesday, March 2nd, 2010

From: Adam C. Greenfield, User Experience Manager

The Portal team has been busy preparing for a release, originally scheduled for yesterday (Monday), however due to some finishing touches we wanted to include (and a last minute bug fix) it will finally launch tomorrow morning (Wednesday).

One of the things we discussed today was trying to release more frequently. When I started my involvement with the Portal effort we set a goal of one release a month. At this point it has been far longer than that and as a result preparing this release has been a much larger task than expected for the team. We have agreed tentatively to try to make one small release every sprint now. Our sprints are two weeks at a time so that would be roughly two releases a month.

This coming week I’m heading out to our corporate headquarters in Denver, CO to do planning with our Product Managers and the Platform Engineering team. Today I had a conversation with one of the Platform Engineers about some of the exciting new functionality we will be launching for our Cloud in the near future. The platform guys and our production support folks have finished most of the backend of these new features – we plan to get them integrated in the portal in short order.

We have a Sprint Planning for our Portal team scheduled on Monday – so if you could add one feature to our Customer Portal today, what would it be? Feel free to answer publically in the comments below or privately by e-mail (my first name at hosting dot com).